Welcome to LUX Lighting Services. By opting into our text messaging service, you agree to comply with the following terms and conditions, which are designed to ensure a respectful and lawful use of this communication channel.

1. Consent for Communication:
You must explicitly opt-in to receive text messages from LUX Lighting Services. Consent must be direct and cannot be transferred from third parties. By providing your mobile number, you agree to receive text communications from us regarding our services. If you wish to withdraw consent and stop receiving messages, you can reply with “STOP” or follow the opt-out instructions provided in the messages.

2. Privacy and Information Use:
Our website and text messaging service comply with applicable legal standards to protect your privacy. We will not share, sell, or distribute your mobile number or personal information with third parties for marketing purposes. Our Privacy Policy provides detailed information on how we handle and secure your personal data.

3. Content of Messages:
Our text messages aim to inform you about our services, offers, and company updates. We commit to sending messages that are truthful and not misleading. The following content is strictly prohibited:
– Spam, phishing attempts, or any fraudulent content.
– Content related to sex, hate, alcohol, firearms, tobacco (SHAFT), or illegal substances.
– Any form of hate speech, harassment, or content from hate groups.
– Malicious content like malware or viruses.

4. Frequency and Cost:
The frequency of messages may vary, but we will inform you about the expected number of messages you may receive per month. While LUX Lighting Services does not charge for sending or receiving text messages, message and data rates may apply according to your mobile carrier plan.

5. Opt-Out and Dispute Resolution:
You can opt-out of receiving text messages at any time by replying with “STOP” to any message. In case of any disputes or complaints, we encourage direct contact with us to resolve the issue amicably. If a resolution is not possible, the dispute may be subject to arbitration as per our standard dispute resolution procedures.

6. Changes to Terms and Conditions:
We reserve the right to modify these terms and conditions at any time. Changes will become effective immediately upon posting on our website. Your continued use of our text messaging service after changes are posted constitutes your binding acceptance of such changes.

7. Contact and Support:
For questions regarding our text messaging service or to resolve issues, please contact our support team through the contact information available on our website.

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